GENERAL TERMS OF COLLECTION OF DATA AND NOTICES
We do not collect any data that isn’t necessary for us to fulfil our services to you as a customer or partner.
STORING OF DATA
TRANSFER OF DATA
We do transfer data to companies within Twister Group when needed for the purpose of fulfilling contracts. We also transfer data to our partners and service providers to provide high quality services. In no other cases do we transfer your personal data to any third party.
PROTECTION OF DATA
Twister limits the use of personal data by not using technologies that are intrusive or capture data other than needed to enable Twister or its partners to deliver Twister products and services. Privacy is a default working method at Twister and all settings aim to be opt-in instead of opt-out. We only collect personal data when products or services are ordered, or when a customer request us to provide support or information.
When visiting twisterpad.com and twistersavings.com through https, you provide personal information in conjunction with a transaction called secure pages (encrypted transfer of information). Such a certificate guarantees that you are communicating with our web sites, twisterpad.com and twistersavings.com and that the transfer of information is encrypted. Most web browsers used by your devices use symbols to show if you are visiting a secure or non-secure web page. Learn more about this on: https://en.wikipedia.org/wiki/HTTPS
TWISTER’S POLICY FOR HANDLING OF PERSONAL DATA AT OUR HOMEPAGE, WEB APPLICATION AND FOR NEWSLETTERS
Twister cares about and protects your integrity and personal privacy. We do our best to fulfill your expectations and perform in accordance with the agreement that we have with you to sell and deliver our products and to support you and share information with you. It is important to us that you understand how we handle your personal data when you visit our site, this is a description step by step what happens when you decide to interact with us, whether it is through requesting information, when you ask for help or when you sign up for a newsletter.
ANALYSIS OF ACTIVITIES ON THE WEB/COOKIES
We use first party cookies to present the website correctly on your device and to collect web statistics with Google Analytics in order to be able to improve the customer experience (all data is anonymous). We also use third-party cookies to store and to send a calculation report should you chose to opt in for a full PDF report from our web application at twistersavings.com. If you do not make an active opt in for the full report from the Twister Savings Calculator, no data is saved from your session.
WHAT DO COOKIES DO?
Without cookies, a website is like a goldfish that loses its memory every time you visit a new page. Once you visit a new page, it doesn’t remember who you are.
This can be both a good and a bad thing. Without any memory, a website can’t do a lot of things. It can’t let you log in, because it forgets who you are. Or, as in our case, it can’t let you calculate anything, because it forgets your data. And it can’t send you a calculation report, because it does not remember where to send it.
Cookies aren’t automatically good or bad, but it’s worth understanding what you can do about them.
HOW CAN I DISABLE COOKIES?
You can modify your browser to turn off cookies. This is very easy to do. Please note: if you disable cookies, we will not be able to provide some of our services to you.
- Open Firefox.
- At the top of the Firefox window, click on the ‘Firefox’ button and then select ‘Options’.
- Select the ‘Privacy’ panel.
- Set ‘Firefox will:’ to ‘Use custom settings for history’. Uncheck ‘Accept cookies from sites’ to disable cookies.
- Click ‘OK’ to close the Options window.
- Open Internet Explorer.
- Click the ‘Tools’ button, and then click ‘Internet Options’.
- Click the ‘Privacy’ tab, and then, under ‘Settings’ move the slider to the top to block all cookies, and then click ‘OK’.
- Open Google Chrome.
- Click on the tool icon.
- Select Settings’.
- Near the bottom of the page, click ‘Show advanced settings’.
- In the ‘Privacy’ section, click ‘Content settings’.
- To disable cookies, select ‘Block sites from setting any data’.
- Open Safari.
- Choose ‘Preferences’ in the toolbar and then click ‘Privacy’ (You can find the tool bar which looks like a gearwheel, above and on the right in the Safari window.)
- In the ‘Block cookies’ section, you can specify if and when Safari should accept cookies from websites To see an explanation of the options, click the Help button (question mark)
- If you want to see which websites store cookies on your computer, click Details.
By visiting www.youronlinechoices.eu you have the possibility to remove certain cookies individually.
When you contact us via our web form on our website, we collect and save the information you forward to us in order for us to help you with the question or issue you have or to provide requested services (such as providing a newsletter). The data you provide us with can be information such as; contact details like name, phone number, email address and type of business, order or delivery details that we need to support you. Unless necessary to fulfill requested services to you, this data will never be kept for more than one year.
We do not transfer this information outside our organization unless your query relates to delivery of a service provided by an external part, delivery or payment where we might need to consult our partners so that they can help to solve your problem. In the contact with our partners we protect your personal data with a Data Privacy Agreement.
When you sign up for our newsletter subscription you agree that we save your email address in order to regularly send you our newsletters with information or invitations to events.
We will only send you relevant information about Twister Group and TwisterTM pads, and we will never disclose your contact information to anyone outside our organization.
Your e-mail address is transferred to our service provider that sends out the email to you. We protect your personal data via a Data Privacy Agreement with our service provider. You can unsubscribe from the newsletter at any time by clicking on the link in the email from us or by contacting us via our website. This will delete your personal data.
We offer the possibility to calculate savings possible with TwisterTM pads in a transparent, online calculator at twistersavings.com. To provide this service to you, we collect the input data you provide and perform the calculation which you can then opt to transfer to you by providing an email address. Your email address will then be transferred to our service provider that will send you a fully transparent PDF savings report based on your input data to you.
We protect your personal data via a Data Privacy Agreement with our service provider. We store your data and report for a maximum of one year for service purposes only and will not share your information with any third parties. If you do not want to share your data you can remove it at any time by clicking the “Remove my data” link in the email that provided you with the full PDF savings report.